Elements and Performance Criteria
- Confirm project context
- Project drivers/triggers, risks, risk management context, treatment options and priorities and practical constraints are clarified
- Applicable legislative/regulatory and organisational requirements, policies, procedures and relevant emergency management arrangements are identified
- Key stakeholders are identified along with their potential interests, sensitivities, roles and responsibilities
- Project brief is developed and refined with key stakeholders
- Establish project process
- Working group is established with an appropriate balance of expertise, representation and authority for the project brief
- Purpose, scope and desired outcomes outlined in the project brief are confirmed with group members
- Project management plan is developed in consultation with the group
- Processes for negotiating outcomes and making decisions are developed within existing accountabilities
- Consultation strategies are developed for effective stakeholder input, commitment and ongoing ownership of outcomes
- Information management, reporting and accountability strategies are developed and agreed
- Assess and select treatment strategies
- Existing risk assessments, current treatment programs and other plans that may impact on the project are identified by group members and analysed for relevance
- Items from the risk register are selected for consideration
- A wide range of alternatives are considered when canvassing possible treatment strategies
- Input from relevant specialists and stakeholders is sought and analysed
- Each treatment strategy is assessed for the ability to reduce risk
- Preferred treatment strategy is selected and the reasons documented
- Broad tactics, roles, tasks, responsibilities, resource implications and timeframe for implementing the selected strategy are documented
- Support is developed by validating the strategy with agency/service providers and other stakeholders
- Plan implementation of agreed strategy
- Treatment strategy is broken down into a logical sequence of manageable and time-related activities
- Ability and responsibility of agencies and service providers to undertake specific activities is jointly assessed
- Accountability for components of the strategy is negotiated and confirmed with the appropriate agency/service provider
- Project risks are assessed and contingencies developed for all key components of the strategy
- Performance criteria are established for monitoring and reviewing the effectiveness of the treatment strategy
- An overall implementation plan that identifies key activities, roles and responsibilities, resource requirements, management arrangements and timetable is developed and validated
- Agency implementation strategies are reviewed and refined as necessary
- Facilitate treatment strategy implementation
- Treatment tasks/activities are allocated in accordance with the implementation plan
- Effectiveness of treatment activities, adequacy of resources, project progress and expenditure is monitored against plans and recorded
- Effective communication between working group members is maintained
- Stakeholders are kept fully informed of progress, performance and any proposed variations in strategy or implementation
- Agreed variations to the treatment plan are introduced to accommodate changed circumstances or to achieve more effective outcomes
- Treatment tasks/activities are completed on time and within budget
- Establish and maintain productive working relationships
- Influence and support for the treatment strategy is built by cultivating relationships with key stakeholders
- Clear and accurate information is provided
- Differences of opinion and the views of others are respected
- Negotiations are kept focussed on key issues and moving forward towards resolution
- Conflict is resolved in a timely, constructive manner
- Agreements are adhered to and commitments met
- Review treatment strategy implementation
- Effectiveness of the treatment strategy is evaluated using agreed performance criteria
- Residual risk is identified and decisions made to accept this risk or re-examine treatment strategies
- Planning processes are reviewed to identify opportunities for improvement
- Project reporting requirements are completed
- Outcomes are disseminated to relevant stakeholders